If you need to file an insurance claim for cheating losses, proper documentation is essential. Insurance companies require evidence that the loss occurred and that you took reasonable steps to prevent it. This 5-step guide covers the documentation process.
Step 1: Document the Loss
Collect payout logs and cash intake records showing the discrepancy for the affected period. Calculate the total loss amount. Include both direct losses (cash taken) and operational costs (motherboard replacements, technician visits) related to the cheating.
Step 2: Capture Physical Evidence
Photograph any confiscated cheating devices, tampered cables, or damaged cabinet components. Photograph the machine interior showing where the cheating device was found. Include a ruler or coin in the photo for scale.
Step 3: Preserve Electronic Evidence
Export anti-cheat device event logs showing blocked signals during the loss period. Do not modify or delete the logs after the incident. The original log files are more credible as evidence than exported summaries.
Step 4: Record Witness Statements
Document statements from staff who observed the cheating activity or identified the loss. Include the date, time, and details of their observation. Signed statements carry more weight than verbal accounts.
Step 5: File a Police Report
If the loss exceeds your insurance deductible, file a police report. The report provides an independent record of the incident and may be required by your insurance company. Provide all collected documentation to the investigating officer.
If your arcade machine is showing signs of insurance claims, send me a message with your machine model and a photo of your setup. I will do a quick remote check for free. Every device comes with a money-back guarantee, official invoice, express shipping, and 1-on-1 technical support.
WhatsApp / WeChat / Phone: +86 158 1582 1587 — Engineer Wang
To discuss the best anti-cheat strategy for your specific arcade setup, message me directly. I offer a free remote diagnostic session — send me your machine model and I will tell you what is going on.