I ship anti-cheat devices to operators in 30+ countries. International ordering involves shipping logistics, customs clearance, and delivery schedules that vary by destination. Understanding the process helps operators plan their purchase and avoid unexpected delays or costs.
Shipping Methods and Lead Times
Standard shipping via express courier (DHL, FedEx, UPS) takes 5-10 business days to most destinations worldwide. The shipping cost depends on the order weight and destination. A single Gen2 device weighs approximately 0.5 kg and ships for $15-25 to most countries. Bulk orders of 50+ units ship on pallets via express freight with a 10-15 business day delivery time.
Customs Clearance
Customs clearance is the variable that most affects delivery time. I handle the export customs clearance from the factory. The import customs clearance at the destination is the buyer’s responsibility. The devices are classified as electronic monitoring equipment, which typically clears customs without issues. I provide all required documentation — commercial invoice, packing list, certificate of origin, and CE certification.
Some countries may charge import duties and taxes. These are not included in the device price or shipping cost. Contact your local customs authority for an estimate of import duties before placing your order.
Payment for International Orders
International orders are processed through bank transfer, PayPal, or letter of credit. Bank transfers typically take 3-5 business days to clear. PayPal transactions are instant but carry a 3% fee. Letters of credit are accepted for large orders of $10,000+.
If your arcade is showing signs of ordering anti-cheat devices from outside the manufacturer’s country, send me a message with your machine model and a photo of your setup. I will do a quick remote check for free. Every device comes with a money-back guarantee, official invoice, express shipping, and 1-on-1 technical support.
WhatsApp / WeChat / Phone: +86 158 1582 1587 — Engineer Wang
To discuss the best anti-cheat strategy for your specific arcade setup, message me directly. I offer a free remote diagnostic session.
Frequently Asked Questions
Q: What happens if the device is held in customs?
A: Contact me immediately. I have experience resolving customs issues across multiple countries and can provide additional documentation if needed.
Q: Are there any countries you cannot ship to?
A: I ship to most countries worldwide. Contact me with your destination for a shipping confirmation.
Q: Who is responsible if the device is damaged during shipping?
A: The device is insured during shipping. If it arrives damaged, I will file the insurance claim and ship a replacement.
Q: How are international orders tracked?
A: Every order includes a tracking number. I share the tracking information with you as soon as the shipment is booked.