A U.S. family entertainment center stopped claw machine trick players by installing Gen1 devices. This case study covers how they identified the problem and resolved it.
The Situation
A family entertainment center with 8 claw machines was experiencing an unusually high prize payout rate. The machines were giving away prizes at nearly twice their programmed rate. The operator assumed the machines had a calibration issue and adjusted the claw strength settings. The problem continued.
The Investigation
Reviewing security footage revealed that several players were using cheat codes to bypass the game logic. They would enter a specific sequence of button presses that opened the machine’s test mode, then trigger a prize release without playing. The cheat code was the same on all 8 machines because they were the same model.
The Solution
We installed Gen1 devices on all 8 claw machines. The devices monitor button panel inputs and block sequences that match cheat code patterns. After installation, the cheat code attempts stopped immediately. The payout rate returned to its programmed level within a week.
The Results
The operator saved approximately $1,200 per month in prevented prize losses. The devices paid for themselves within 6 weeks. The operator also added tamper-evident seals on access panels to prevent physical tampering.
If your claw machine is showing signs of trick players, send me a message with your machine model and a photo of your setup. I will do a quick remote check for free. Every device comes with a money-back guarantee, official invoice, express shipping, and 1-on-1 technical support.
WhatsApp / WeChat / Phone: +86 158 1582 1587 — Engineer Wang
To discuss the best anti-cheat strategy for your specific arcade setup, message me directly. I offer a free remote diagnostic session — send me your machine model and I will tell you what is going on.