If you are buying an anti-cheat device for the first time, the number of options, specifications, and claims can be overwhelming. Every manufacturer says their device is the best. Every specification sheet promises perfect protection. This FAQ is designed for first-time buyers. It answers the questions that matter most when you are making your first purchase and have no prior experience to compare against.
Before You Buy
Q1: Do I actually need an anti-cheat device?
A: If you operate fish tables, coin pushers, top ball machines, or any cabinet-type arcade equipment in a region where cheating is documented, the answer is yes. The question is not whether cheating exists in your venue. The question is whether you have the equipment to detect it. Most operators discover cheating only after installing protection.
Q2: How much should I spend on my first device?
A: Start with one device for your highest-traffic or most suspicious machine. The cost is typically recovered within 4-6 weeks if cheating is present. If it is not, you have still validated your baseline.
Q3: What specifications matter most?
A: Frequency coverage (300-2400MHz covers most threats), response time (under 50ms), and installation method (plug-and-play, no modification required). Everything else is secondary.
Q4: Can I test the device before committing to a full purchase?
A: Yes. Start with one unit on your most affected machine. Measure the payout discrepancy before and after installation. If you see a measurable improvement in 30 days, expand coverage.
Q5: What if I buy a device and the problem turns out not to be cheating?
A: Every device comes with a money-back guarantee. If installation does not resolve your revenue discrepancy, the device can be returned. You are not gambling on the diagnosis.
Installation and Setup
Q6: Do I need a technician to install it?
A: No. Plug-and-play devices install in under 5 minutes with no tools. Place it near the machine, plug it in, and it starts working. No wiring, no board access, no technical expertise required.
Q7: Will installation void my machine warranty?
A: Plug-and-play devices do not modify the machine in any way. There is nothing to void. If you are concerned, check with your machine manufacturer, but there is no physical or electronic change to the original equipment.
Q8: How do I know the device is working?
A: A steady indicator light confirms the device is active. For the Gen2, a green light means normal operation, and a flashing light indicates a blocked event. Review the event log periodically to confirm.
Q9: Can I move the device between machines?
A: Yes. The device is portable. Unplug it from one location, move it to another, and it starts protecting immediately. No reconfiguration needed.
Q10: Does the device need maintenance?
A: No ongoing maintenance is required. Keep the device clean and ensure the power connection is secure. The device operates continuously without operator attention.
Results and Expectations
Q11: How fast will I see results?
A: Most operators see measurable changes in revenue discrepancies within 30 days. Some see improvement within the first week. A 65-80% reduction in unexplained losses is typical.
Q12: What if I do not see any improvement?
A: Contact support. There may be a configuration issue, or the root cause may not be electronic cheating. We will help you diagnose the real problem, even if it is not our device.
Q13: Can one device protect my entire floor?
A: Coverage depends on floor layout. A single Gen2 covers 2.5-3 meters. For a typical arcade floor, plan on one device per cluster or row of machines.
Q14: Will the device stop working during a power outage?
A: Yes, like any electronic device. If power outages are frequent in your area, consider a UPS backup to maintain protection.
Q15: What is the expected lifespan?
A: Industrial-grade components rated for 24/7 operation typically last years. Specific lifespan depends on operating conditions, heat, and power quality.
If your fish table is showing signs of cheating losses, send me a message with your machine model and a photo of your setup. I will do a quick remote check for free. Every device comes with a money-back guarantee, official invoice, express shipping, and 1-on-1 technical support.
WhatsApp / WeChat / Phone: +86 158 1582 1587 — Engineer Wang
To discuss the best anti-cheat strategy for your specific arcade setup, message me directly. I offer a free remote diagnostic session — send me your machine model and I will tell you what is going on.