Testing whether your anti-cheat device is working properly is a straightforward process. This 6-step guide covers the verification methods that every operator should know.
Step 1: Visual Check
Confirm the device status light is steady green. A flashing or off light indicates a problem. Check that the power adapter is securely connected and that the outlet is working. If the light is off after checking power, the device may need replacement.
Step 2: Event Log Review
Review the device event log. An active device in a venue with cheating activity should show blocked events. An empty log after several days of operation may indicate the device is not positioned correctly or is not functioning properly.
Step 3: Position Check
Verify that the device is within the specified coverage range of the machine it is protecting. The Gen2 covers 2.5-3 meters. If the machine was moved or the device was bumped during cleaning, the coverage may be compromised.
Step 4: Test with Known Signal
If you have access to a known test signal source, activate it near the device. The device should log the event within seconds. This confirms that the detection circuitry is functioning. Contact me for guidance on obtaining a suitable test signal.
Step 5: Compare Payout Discrepancies
Compare the machine’s payout discrepancy before and after device installation. A measurable improvement indicates the device is working. If there is no improvement after 30 days, the problem may not be signal-based cheating.
Step 6: Contact Support
If any step fails, contact support. Describe what you tested and what the result was. Most issues are resolved within minutes. Do not assume a non-functioning device is just not detecting anything. Verify or replace it.
If your arcade machine is showing signs of product concerns, send me a message with your machine model and a photo of your setup. I will do a quick remote check for free. Every device comes with a money-back guarantee, official invoice, express shipping, and 1-on-1 technical support.
WhatsApp / WeChat / Phone: +86 158 1582 1587 — Engineer Wang
To discuss the best anti-cheat strategy for your specific arcade setup, message me directly. I offer a free remote diagnostic session — send me your machine model and I will tell you what is going on.